Privacy Policy

  1. Types of Data UUKA Receive or Collect from You
    1. Registration and Subscription Data
      1. information, such as your name and email address, that you enter when you register with our website;
      2. information, such as your name and email address, that you enter in order to set up subscriptions to our services, and/or newsletters;
    2. Demographic Data
      1. information that you enter when you create a profile on our website - for example, your name, profile picture, gender and birthday;
    3. Payment Data
      1. information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
    4. IP address and location
      1. information about your computer including your IP address, geographical location, browser type, and version, and operating system;
    5. Device and browser information
      1. information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
    6. Usage of our services
      1. information that you enter while using the services on our website;
      2. information that is generated while using our website, including when, how often, and under what circumstances you use it;
    7. Communication Data
      1. information contained in any communication that you send to us by email or through our website, including its communication content and metadata;
      2. information that you post to our website, including our forum with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
      3. any other personal information that you send to us.
  2. How the Data is Used

    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

    1. administering our website and business;
    2. personalizing our website for you;enabling your use of the services available on our website;
    3. sending you goods (or services) purchased through our website;
    4. supplying services purchased through our website;
    5. sending statements, invoices, and payment reminders to you, and collecting payments from you;
    6. sending you non-marketing commercial communications;
    7. sending you email notifications that you have specifically requested;
    8. sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
    9. sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    10. dealing with inquiries and complaints made by or about you relating to our website;
    11. keeping our website secure and prevent fraud;
    12. measuring the performance of how our services are used;
    13. other uses.
  3. How (and with whom) is this Information Transferred and Shared

    Personal Information provided by users may be disclosed by UUKA to the following categories of recipients:

    1. our group companies;
    2. our third-party vendors, services providers, and partners who provide data processing services to us, or who otherwise process Personal Data;
    3. any competent law enforcement body, regulatory, government agency, court or other third-party where we believe disclosure is necessary;
    4. our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes;
    5. potential buyers (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business;
    6. any other person with your prior consent to the disclosure.
  4. How can I access (manage) my personal information
    1. Manage your Personal Information on UUKA Website

      You can log in to the UUKA website to modify your personal information, such as name, phone number, credit card information, billing address, etc.

    2. Instruct us to provide Personal Information we hold about you

      You may instruct us to provide you with any personal information we hold about you; the provision of such information will be subject to the following:

      1. the payment of a fee; and
      2. the supply of appropriate evidence of your identity.
  5. Additional access rights you may grant UUKA

    Certain features in UUKA may require additional access rights to third-party applications, with your prior consent and authorization.

    1. Third-party applications may include:
      1. Payment gateways
      2. Email service providers
      3. Calendar applications
      4. Ecommerce platforms
      5. Any third-party applications that you have may choose to grant access right to UUKA
    2. Third-party applications that you have granted some or all access rights to UUKA may be used for the following purposes:
      1. Integrate data from third-party applications with UUKA to ease the management of your business, such as:
        1. Integrating the accounting data in UUKA when you make or accept payment via payment gateways
      2. Provide extensional services to your business, such as:
        1. Automatic emailing feature to send order confirmation emails to your customers via your email service provider
        2. Appointment scheduling feature to sync up your business’s appointments with your calendar application
        3. Retrieve orders received from your online shop so that you can manage and process them from UUKA
    3. Applications registered in UUKA may make use of the access rights that you have granted to UUKA, by accessing the functions through UUKA. UUKA respects your privacy and consent by providing transparency about the permissions that each application on its platform will be granted. You can view the application permissions in its subscription details. You are advised to carefully read the permissions and terms provided by the applications before subscribing to them in UUKA. Should any application on the UUKA platform update its permissions, you will be notified about the changes and asked whether to grant the updated rights or not. Should any applications on UUKA raise concerns of evident mishandling of your data, please report it to our UUKA support team. We will do our best to ensure that the privacy and security of your data are respected. Nonetheless, UUKA will not be held liable for any misuse of your data by applications registered on its platform. Therefore you are advised to evaluate the trustworthiness of each application before you subscribe to them.
  6. Amendments

    We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

  7. Effective Date: 22 November 2022